New office opening hours effective from 28/02/2022 click here
Amendment to savings limit effective from 01.08.2021

The Board of Directors has taken the difficult decision to put in place a new savings limit on the total amount that members can lodge with the credit union, as well as the introduction of a cap on the amount you can save each month in the credit union. Please click here for further details.


We are here for you and open for business.
To keep everyone safe, please only visit our offices to carry out essential transactions. If you have any account queries, you can either telephone us on 028 71352166 / 028 71373513 or email us at
Services available over the telephone:
  • Loan applications.
  • Debit card payments (make a loan repayment & lodge to your savings).
  • Support with financial difficulty meeting loan repayments.
  • Assistance with online transactions.
  • General enquiries.
Services available Online (
  • Loan applications.
  • View transactions and account balances (as at close of business the previous working day).
  • Transfer money to your bank account (you can then withdraw money from your bank account via the bank ATM network).
  • View your credit union account Sort Code and Account number for electronic transfers.
We encourage members to register and transact with us online where possible which is safer for us all. We have step by step guides on our website providing guidance on how to register for the online system and how to make an online share withdrawal. If you would like assistance by telephone, please call us on 028 71352166 / 028 71 373513 and we will talk you through the process.
Loans Issued for the year ending 30/09/2020
Description Number of Loans Issued Granted Amount
Business Expenses 32 103,450.00
Car Purchase 556 1,966,760.71
Car Repair/Tax/Insurance 720 500,189.67
C.B.S 1596 1,500,552.82
Christmas Expenses 1790 1,545,158.17
Computer 17 12,250.00
Debt 274 662,275.24
Education 74 88,900.00
Funeral Expenses 44 46,933.00
Holidays 665 675,820.00
Deposit House 18 108,000.00
Home Improvements/Repairs 1398 2,059,106.69
HouseholdExpenses(Rent etc) 979 510,132.96
Investments 0 0.00
Legal Expenses 7 5,861.00
Mobile Homes/Caravans 116 368,210.16
Personal(Health Sports etc) 375 325,440,00
Miscellaneous 126 78,936,46
Tv & Video 26 12,020.00
Weddings 137 346,639.00
What you need to know
As you may be aware over the past few years a number of changes have been made to the welfare system in Great Britain and since May 2016, these changes have also started to be introduced into Northern Ireland.
These are the biggest changes to the benefit and tax credit system in over 70 years with many of the current benefits for people of working age ending and new benefits and payment systems are being introduced.
The introduction of Personal Independence Payment (PIP) to replace Disability Living Allowance (DLA) for people of working age will help people with a disability or long-term health condition to live full, active and independent lives. PIP assesses how a person’s condition affects their daily life and not the condition that they have. DLA will remain for children up to the age of 16 years, for existing and for new claimants. In addition to children, existing claimants who were aged 65 who were aged 65 years or over on the 20 June 2016 will continue to receive DLA provided they continue to meet the eligibility criteria.
It is planned to introduce Universal Credit in 17 September 2017. Universal Credit is intended to make it easier for people to take up a job or to increase the hours they work before their benefit payments start to reduce. Universal Credit will provide specific support for people who are working but living on a low income, who are out of work and those who have a disability or are too ill to work. Universal Credit will replace six current benefits and credits and will be claimed online via
The introduction of the Benefit Cap on 31 May 2016 limited the amount of benefits a household can receive to £26K per annum to make sure that no household in work who are getting an average wage or salary. A lower limit of £20K per year that a household was able to get on benefits was introduced in 2016 November 2016. The benefit cap will only apply if someone in the household is in receipt of Housing Benefit.
A 365 day limit has been introduced on the length of time that someone can receive contribution-based Employment and Support Allowance (ESA). The special conditions which allowed some young people to get contribution based ESA have also been removed. New Criteria are also being introduced to calculate Housing Benefit payments; this is known as Social Sector Size Criteria. From early 2017 the amount of Housing Benefit paid for people living in social housing will be based on the size of the rental property and the number of people living there. The criteria for housing benefit will not be changed for people over State Pension age. Crisis Loans and Community Care Grants which were available under Social Fund ceased to exist from November 2016, and were replaced by the new Finance Support Service such as Discretionary Support and Short Term Benefits Advances are designed to provide a fast and responsive telephony based service as the means of receiving short term financial support when you need it. The Northern Ireland Executive has agreed to provide £501 million over the next four years to reduce the impact of these changes. The Executive have put in place support measures to protect and support people who are financially impacted in Northern Ireland over the next four years. People affected by the welfare changes may be entitled to Supplementary Payments to help with any shortfall of benefit payments up until March 2020. Payments are currently being paid for people impacted by the Benefit Cap, where they lose their DLA payments or receiving a lower payment when they have moved to Personal Independence Payments and the time limit on ESA Contributions. Future support will be available when other changes are introduced. Anyone who is eligible will be contacted by the Department of Communities.
Where can I find out more?
An independent Welfare Changes Helpline is available by calling 08088020020 and additional information is available at

Online Loan Applications

You can now apply for a loan online.  To apply for a loan, login to the members area and click the apply for loan button. Enter as many details as possible and once you submit the loan application you will be contacted by a member of staff regarding it. Decisions are usually available within 24 hours.

If you do not have access to the members area already, then register today!